GFRIEND's former label, Source Music, had announced the refund policies for the group's fan club membership.
Keep on reading to know more.
GFRIEND Fans Angered Over Refund Policies Set by Source Music for Fanclub Membership
On June 3, KST, GFRIEND's former label, Source Music, had made an announcement regarding the refund policies for the group's fan club membership through the fan community service app, Weverse.
In the announcement, Source Music had expressed their gratitude to everyone who had used the Global Fanclub Buddy Membership and that they will refund the membership only to those who apply to do so.
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The entertainment company continued that if fans checked their mailbox and submit an application, they will refund only those who wish to receive a refund. While the fans who do not want to apply for a refund can continue using their membership until the expiration date set at the time of purchase.
However, what caught the eye of fans from Source Music's announcement is how they will receive their refund. According to Source Music, for those who wish to get a refund, the label will return 110 percent of the prorated amount corresponding to the remaining validity period of their membership as cash that can be used in the Weverse Shop.
Upon learning that their refunds can only be used to purchase goods through Weverse Shop, GFRIEND's fandom, BUDDY, expressed their anger and dissatisfaction at the refund policy. Fans have criticized Source Music for lacking consideration and questioned why they have such a ridiculous refund policy.
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In addition, fans became even angrier at the fact even with their refunded cash (Weverse Cash), they are unable to purchase any goods in the Weverse Shop as they have very limited options. According to fans, the only official GFRIEND merchandise left in the shop is a light stick case, aside from the group's albums and DVDs.
Meanwhile, GFRIEND member, Eunha, released the OST, "At The End Of Time" for "The Stairway of Time" on the same day as the announcement.
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GFRIEND Shocks Fans With Disbandment
On May 18, both Source Music and GFRIEND shocked fans from all over the world with the news of their disbandment after seven years of promotions. The news, which came suddenly, was not expected as GFRIEND had been actively promoting and pursuing activities and showed no signs of pending disbandment or disagreement with the label.
According to Source Music, the disbandment came after the label and GFRIEND failed to come into an agreement regarding the details of their contract renewals, which led to a failure in re-signing all the members of the group.
The group officially disbanded on May 22 after their contracts with Source music expired.
READ MORE: Source Music Confirms GFRIEND Departure from Company
What are your thoughts on the refund policy?
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Written by Robyn Joan
