Does Papa Johns Hire Racists? Another Bigoted Message Prompts Second CEO Apology In 2 Years

Papa Johns is at it again, but this time with a tune.

The pizza chain's CEO John Schnatter was forced to make a second public apology within a two-year span on Monday after a delivery man in Sanford, Fla. accidentally called a customer and left a voicemail filled with racist remarks.

The customer and his wife, who are both black, listened to the deliveryman's four-minute conversation with another employee on Sunday night after they delivered the pizza to their home.

The deliveryman, who was complaining about receiving a $5 tip, sang a rendition of the famous opera song "The Barber of Seville" to his coworker, replacing first letter of the word "Figaro" with the letter "n."

"I guess that's the only requirement for being a [insert N-word] in Sanford," the delivery man said in the voicemail. "Yeah, they give me five bucks there - fine outstanding African-American gentleman of the community."

The husband posted a video on YouTube following the incident, mentioning that they paid their usual 21 percent tip.

Watch the customer's video with the Papa Johns delivery man's racist comments here:

But this isn't the first time the pizza chain has made a public apology for racist remarks made by its employees.

A Papa Johns employee in New York was fired in January 2012 for writing racist remarks on an Asian customer's receipt to help identify his order. The company's most recent incident manifests continuing accusations of employee racism within a two-year period alone.

Both employees at the Florida chain were fired following the incident.

Schnatter wrote his public apology on the pizza chain's Facebook page.

"I am extremely concerned to learn about the reprehensible language used by two former employees in one of our restaurants," he said.

"Their thinking and actions defy both my personal and the company's values, and everything for which this company stands."